About this webinar

Today's scammers don't just steal credentials. They cultivate trust with your employees for months and sidestep trusted controls; as AI agents increasingly initiate, approve and execute payments, those risks only grow. A single control point isn't enough when the systems making decisions are moving faster than the humans overseeing them.

Join Shanna Davis for a fireside chat with Ramesh Menon, Chief Product Officer at Eftsure, to unpack the different elements organisations need to consider when building layered controls for a world where agents, not just people, are making decisions. Michelle Cram, VP of Customer Operations at Eftsure, will also share insights on why the "Human in the Loop" remains a critical layer of verification, even as automation accelerates.

The session closes with a live Q&A, so bring your questions on where your own controls might need to evolve.

What you'll take away:

• The exact tactics that fraudsters are using to bypass controls like callbacks or bank verification
• What multi-layered verification actually means and how it needs to adapt as agents take on more operational decision-making
• Practical steps for building layered controls as agentic workflows proliferate
• Where human oversight still matters most, and why it can't be automated away